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Series of short videos to help walk you through common support solutions.

A Day in the Life: Outside Sales

GoNetspeed Reviews: Customer Shout Outs

Why do I need Gigabit Fiber Internet or faster?

Frequently Asked Questions

Find answers to some frequently asked questions.

If your business requires consistent bandwidth for modern demands like work-from-home options, video software, or scaling operations, DIA is an excellent fit—especially without a large IT team. GoNetspeed’s Elite is designed for enterprises seeking affordable, reliable fiber with SLAs guaranteeing uptime and quick repairs. With over 20 years of experience, it’s a proven, adaptable solution that grows with you; contact us for a consultation to see if it aligns with your growth goals.

DIA speeds can vary based on your needs, but GoNetspeed’s Elite offers commercial fiber starting at 300 Mbps up to 2 Gbps, customizable to 100 Gbps. Upload speeds match download speeds for efficient data transfer, ensuring low latency (<20ms on-net) and minimal jitter (<10ms on-net). This high-performance setup is perfect for data-heavy tasks like video collaboration or cloud services, providing a speedier route to business success without hiccups.

DIA provides reliable, high-speed connectivity that supports business growth, such as cloud access, online transactions, and remote work. With GoNetspeed’s Elite service, benefits include 99.99% availability in select setups, rapid response times (e.g., 1-hour verbal response, 4-hour on-site if needed), 24/7 local tech support, and competitive pricing. It’s future-proof, scalable to meet expanding needs, and can be paired with Business Voice services for seamless communications, helping businesses save on costs while improving productivity.

Unlike broadband, which shares bandwidth with other users leading to potential slowdowns during peak times, DIA offers exclusive, guaranteed bandwidth for consistent performance. GoNetspeed’s Elite DIA ensures 99.9% uptime, low latency under 20ms on-net, jitter below 10ms, and packet loss less than 1% from POP to POP. This makes it a reliable choice for enterprises needing scalable, high-speed fiber without interruptions, while broadband may not provide the same level of SLAs or symmetric speeds.

Dedicated Internet Access (DIA) is a private, high-performance Internet connection exclusively allocated to your business, unlike shared broadband services. GoNetspeed’s Elite DIA provides custom fiber-optic connectivity with symmetric upload and download speeds ranging from 300 Mbps to 2 Gbps, scalable up to 100 Gbps. It features a redundant core network for maximum availability, backed by strong Service Level Agreements (SLAs), and is ideal for handling voice, data, video, and collaboration tools without slowdowns.

Yes, all Premium Fiber Internet plans for small businesses include a strong Service Level Agreement (SLA) to ensure reliability. Our SLA provides peace of mind with 24/7 tech support and a dedicated business services team.