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How to read and understand your monthly bill

Understanding Your Bill

Below is a quick guide to help you better understand your monthly bill. At anytime, if you have further questions, please don’t hesitate to contact our Customer Service team here.

SECTION A

The Bill Header

The Bill Header section is a quick way to look at your previous & current balance, total due, along with any payments or adjustments that have occurred in the last billing cycle.

SECTION b

Message Center

The Bill Header section is a quick way to look at your previous & current balance, total due, along with any payments or adjustments that have occurred in the last billing cycle.

SECTION c

Remittance Stub

Tear off the Remittance Stub to return with your payment. No staples, or paperclips, please. You will also find your payment due date and total due here.

SECTION D

Line Summary

In the Line Summary section you can find each service line for your account and a summary of charges per line.

SECTION E

Monthly Usage

In the Monthly Usage section you can find a more detailed explanation of charges, credits, taxes and surcharges associated with each service. We itemize charges for each type of service.