Understanding Your Bill
Below is a quick guide to help you better understand your monthly bill. At anytime, if you have further questions, please don’t hesitate to contact our Customer Service team here.
SECTION A
The Bill Header
The Bill Header section is a quick way to look at your previous & current balance, total due, along with any payments or adjustments that have occurred in the last billing cycle.
SECTION b
Message Center
The Bill Header section is a quick way to look at your previous & current balance, total due, along with any payments or adjustments that have occurred in the last billing cycle.
SECTION c
Remittance Stub
Tear off the Remittance Stub to return with your payment. No staples, or paperclips, please. You will also find your payment due date and total due here.
SECTION D
Line Summary
In the Line Summary section you can find each service line for your account and a summary of charges per line.
SECTION E
Monthly Usage
In the Monthly Usage section you can find a more detailed explanation of charges, credits, taxes and surcharges associated with each service. We itemize charges for each type of service.