Managing your eero Devices
Learn how to manage, troubleshoot and even get support for your eero devices.
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Installing eero Devices
If you are brand new to GoNetspoeed and setting up your Fiber Internet, or attempting to imporove your Wi-Fi, the support items below can help you get set up and online in a flash!
eero Mobile App
Ready right out of the box!
The eero mobile app can help you set up your Wi-Fi in minutes. Simply download the eero mobile app, plug your eero device into your modem, and the eero mobile app will guide you through the setup. Whether you’re new to the eero mobile app or just need a refresher, this document will help guide you through basic features to set up and manage youre eero network.
Managing eero Secure
More control. Enhanced security. Peace of mind.
eero Secure adds security and safety services to your eero devices, such as active threat protection and advanced parental controls. It can also give you deeper insights into your network data usage and help improve your browsing experience. Whether you’re setting up eero Secure for the first time, or looking to do more, we’ve got you cdovered with the steps to set up and use eero Secure.
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*Service is subject to availability. Wireless performance may vary depending on device and distance from the router. A Wi-Fi 6 or 6e router is included with all Fiber Internet plans up to 2 Gig. A Wi-Fi 7 router is included with all 3 and 6 Gig plans. Wi-Fi router must be returned at time of cancellation.
*eero devices are subject to the disclaimers located at eero.com/legal/disclaimer.
**PCMag trademarks used under license and reprinted with permission. A trademark of Ziff Davis, LIC. Used under license. Reprinted with permission. ²2026 Ziff Davis, LLC. All Rights Reserved.