ESRI Enterprise Administrator

GoNetspeed is seeking an experienced and dynamic ESRI Enterprise Administrator to join our growing company. In this role you will play a crucial part in managing our enterprise GIS platform, ensuring its smooth operation and optimal performance. Your primary responsibilities will revolve around publishing web applications, troubleshooting published services, and administering the ESRI enterprise. Additionally, experience in application coding, fiber network design, and proficiency with 3GIS software will be considered highly advantageous.

You will be part of a small team from different geographies and will work closely with stakeholders from Outside Plant Engineering, Market Analysis, IT and Business Operations. In this job you will have exposure to multiple GIS platforms and be part of a team that is implementing a new enterprise-wide GIS system. You will have work from home flexibility and opportunity for professional growth. This is an office environment administrator position. Work in office or report remotely to any of our Blountsville, AL; New Gloucester, ME; or Bangor, ME locations.

Join our dynamic team and contribute to the success of our enterprise GIS platform by leveraging your ESRI expertise and innovative mindset. To apply, please submit your updated resume and a cover letter highlighting your relevant experience and achievements in ESRI administration and GIS skills.

Responsibilities:

• Publish and maintain web applications on the ESRI enterprise platform.
• Troubleshoot and resolve issues related to published services, ensuring minimal downtime and maximum efficiency.
• Administer the ESRI enterprise, including managing user access, permissions, and system configurations.
• Collaborate with GIS analysts and developers to enhance the functionality and usability of GIS applications.
• Implement best practices for data management, organization, and quality control within the ESRI environment.
• Monitor system performance and conduct regular maintenance to optimize resource utilization and prevent potential bottlenecks.
• Stay up to date with the latest ESRI technologies, trends, and best practices to ensure continuous improvement of the enterprise GIS platform.
• Assist in the development of technical documentation, user guides, and training materials to support GIS users across the organization.
• Collaborate with IT teams to integrate GIS capabilities with other enterprise systems.
• Work closely with stakeholders to understand their requirements and provide effective GIS solutions.
• Participate in GIS projects and contribute to the overall GIS strategy and roadmap.
• Performs other related duties as assigned by management.*

*These tasks do not meet the Americans with Disabilities Act definition of essential job functions and are usually less than 5% of time spent. However, these tasks still constitute important performance aspects of the job.

Nice to Have Skills:

• Proficiency in application coding to develop custom tools and extensions for the ESRI platform.
• Familiarity with fiber network design principles and experience in implementing GIS solutions for telecommunications or utilities industries.
• Experience with 3GIS software or similar GIS applications would be considered an asset.

Knowledge, Skills, and Abilities:

• Prefer at least 5-years of experience with GIS software.
• ESRI ArcGIS Enterprise experience is required.
• Proven experience in managing ESRI enterprise environments, including ArcGIS Enterprise and ArcGIS Online.
• Strong knowledge of GIS principles, spatial data management, and geodatabase design.
• Demonstrated ability to troubleshoot and resolve complex GIS-related issues.
• Excellent communication skills, both written and verbal, with the ability to interact effectively with technical and non-technical stakeholders.
• Strong analytical and problem-solving skills, with a keen attention to detail.
• Ability to work independently as well as collaboratively within a team-oriented environment.
• ESRI certifications (such as ArcGIS Enterprise Administration) would be advantageous.
• General computer proficiency and familiarity with basic business programs (email, Windows, web browser, Excel) required.
• Demonstrated interest and ability in learning new software programs and program features.
• Attention to detail is paramount.
• Ability to work independently on multifaceted projects.
• Ability to manage deadlines.
• Strong verbal and written communication skills required.

Education

• Bachelor’s degree; preferably in GIS, Geography, Computer Science, or related field.